Training Recovery Planner

27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada Req #68
January 9, 2024

About Us

Sunwing Airlines will be integrated into WestJet as part of our strategic, long-term move to a one jet air operator certificate (AOC) model. On September 29, 2023 we shared that we expect integration efforts will conclude by October 2024. Current open roles within Sunwing Airlines will be included in the integration process that is underway

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.


The Opportunity 

Reporting to the Manager, Crew Planning, the Training Recovery Planner is responsible for the monitoring and execution of the simulator training plans and the flight training plans. This position responds to flight deck training disruptions and determines the most efficient recovery plan in a timely manner. The incumbent monitors pilot status and works with the Simulator Planner and Flight Training Planner to implement return to work training plans.



  • Ensure safety is the primary objective by adhering to the Sunwing safety policy and utilizing the appropriate safety reporting program to identify and communicate all known hazards and risks to the organization.
  • Ensuring training plans remain compliant with Canadian Aviation Regulations, Flight Operations Manual, Pilot Training Manual, Collective Agreements and all other related regulatory documents.
  • Assisting with the data entry of all training and providing back-up in the absence of the Training Planner.
  • Monitoring progress and dynamically adjusting schedules for FCMs undergoing line indoctrination to make optimal use of Training Captain/ACP resources.
  • Monitoring the progress of all training plans and executing recovery when training is not completed (e.g. due to schedule change, simulator availability, sick calls).
  • Building simulator seat supports, advising Crew Scheduling of the position, and staffing the position when required.
  • Liaising with the Flight Operations Crew Records Coordinator to ensure all completed training is appropriately entered in the system for crew qualification and future planning purposes.
  • Monitoring Flight Crew Member recency, and coordinating with Crew Scheduling, Crew Planning, and Flight Operations Management to prevent a FCM from de-qualifying or implementing a recovery plan.
  • Liaising with external partners, crew, and internal departments to communicate training changes.
  • Providing after-hours support for any urgent training disruptions.
  • Provide feedback, develop, and implement process changes for the continuous improvement of Flight Crew Member training plans.
  • Provide analysis and reports for training and additional tasks as assigned by the Manager, Crew Planning. 



  • At least two (2) years of aviation experience, preferably in an operational role.
  • Working knowledge of Canadian Aviation Regulations (CARs) and European Aviation Safety Agency Third Country Operators (EASA TCO).
  • Ability to work well under pressure, work independently, be flexible, reliable, and prioritize workload.
  • Demonstrated commitment to internal customer service.
  • Exceptional interpersonal and communication skills.
  • Strong analytical skills with the ability to problem-solve.
  • Knowledge of AIMS Applications is an asset.



  • 12-hour shifts working a 4 day on, 4 day off rotation.
  • Must be willing to work holidays.
  • Ability to be “on-call” or “contactable” after hours.
  • Opportunities for overtime available.


What We Offer:

  • Great travel perks!
  • Goodlife Corporate Discount
  • Comprehensive benefits package
  • RRSP Matching Program
  • Growth opportunities
  • Free Parking
  • Open concept, collaborative workspace
  • Fresh Café with delicious snacks and meals at a subsidized price!
  • Opportunity to give back through our social responsibility initiatives
  • See for yourself! @sunwinglife


We thank all who apply however only those who meet the qualifications will be contacted.
Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.
We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email 

Other details

  • Job Family AIRLINES
  • Pay Type Salary
Location on Google Maps
  • 27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada