Salesforce Administrator

27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada Req #124
March 25, 2024

About Us:


Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.


The Opportunity:


Under Sunwing Vacations, we are looking for a Salesforce Administrator to join us in making vacation dreams come true. As the Salesforce Administrator you will be the primary administrator for the Salesforce platform and work cross functionally with our different business divisions. The position reports to the Director, Project Delivery and will be located in Toronto, ON.


What You’ll Do:


  • Responsible for salesforce configuration, setup and manage ACLs
  • Experience with Objects, Forms, Workflows, Reports, Dashboards, Process Builder and Flow
  • Planning and coordinating Salesforce platform releases
  • Manage sandbox and production environments
  • Mentor and train in-house users across Salesforce platform
  • Understanding of data quality and design
  • Migrating or uploading data and data clean up as necessary
  • Test the functional usability of the applications developed
  • Troubleshoot technical issues
  • Working with multiple Lines of Business
  • Intake, evaluate, scope and implement new customization and automation requests
  • Present and lead discussions between the business and IT
  • Promoting solutions from development into production
  • Collaborate with Infrastructure and IT Security leaders to maintain a robust information security posture for Salesforce systems to protect the privacy and confidentiality of data
  • Ensure the team maintains strict compliance with IT & corporate policies
  • Stay current on advances in Salesforce clouds (Sales, Service, Community, etc.) 

 What You’ll Need

  • Salesforce Administrator certification is required
  • Required 3 or more years of Salesforce Administrative experience
  • At least 2 years of experience working in Salesforce Sales Cloud is preferred
  • Service and Marketing cloud exposure considered an asset
  • Exposure to CRM and/or lead management business process in a B2B and B2C would be an asset
  • Ability to work collaboratively in a creative, Agile environment
  • Good written and verbal communication skills
  • Good presentation skills 

  What We Offer:


  • Remote and/or Hybrid Work Opportunities
  • Great travel perks!
  • GoodlifeCorporate Discount
  • Comprehensive benefits package
  • RRSP Matching Program
  • Growth opportunities
  • Free Parking
  • Open concept, collaborative workspace
  • Fresh Café with delicious snacks and meals at a subsidized price!
  • Opportunity to give back through our social responsibility initiatives
  • See for yourself! @sunwinglife




We thank all who apply however only those who meet the qualifications will be contacted.
Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.
We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email 

Other details

  • Job Family CORPORATE
  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • 27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada