Vice President Southern Border Operations

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way

Buckland is looking for a Vice President, Southern Border Operations

What you’ll be doing

This position is responsible for planning, organizing, executing, and managing all aspects of the Mexican business units. The Vice President, Southern Border Operations will strive to provide superior service delivery and support the Business Development team to create a best-in-class client experience while fostering a team environment that positively motivates staff to achieve peak performance. They are responsible for staying ahead and adapting the business to all new regulatory matters while ensuring that Buckland is 100% compliant in all activities.

The Vice President, Southern Border Operations builds strong client relationships as a proactive business partner resulting in his/her being a solution provider embedded in the client’s long-term growth plan who anticipates client needs.

The Vice President, Southern Border Operations is responsible for delivering best-in-class, customer-focused solutions for the US Southern Border, and Mexico.  

They will create an organizational environment that stimulates the morale, creativity, and productivity of the warehouse, and operational teams located in the US Southern Border and Mexico.

What we can offer you

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

Strategic Leadership

• Develops and implements the overall Mexican strategy and business plan for the organization, including short-long term roadmaps 
• Establishes strong relationships to improve processes, reporting, and service
• Collaborate with IT and other 3rd parties to maintain or enhance system abilities to gain efficiency and reporting capabilities 
• Working in conjunction with Business Development Team to create and execute a business growth plan, client retention and org. structure
• Work with the Director of Compliance to identify customer opportunities in valuation, classification, qualification, solicitation, FTAs, customs audits, and duty drawback 

Community Leadership

• Growth Mindset: Promotes an environment where risk can be taken
• Coaching culture: Ability to mentor, coach, train and develop talent for succession
• Performance management: Provides structure and direction including budgeting hiring, training, and development.  
• Direct and manage staffing, training, and performance evaluations

Financial and Operational Management

• Prepare, analyze, and report on monthly productivity and financial results 
• Develop and implement operational plans in collaboration with necessary parties aligned at taking operations to the next level include Lean, 5s, Kaizen, TQM, and continuous improvement 
• Ensure all clients have Service Level Agreements (SLA’s) 
• Plan, organize and monitor all activities of including structuring shared services
• Set, maintain, and report on key performance indicators (KPI’s) 
• Consult with significant business partners, carriers, freight agents, trade associations, including Servicio de Administración Tributaria (SAT), and Mexican Brokers with a specific emphasis on systems and dataflow 

What we need from you

• MBA and/or bachelor’s degree in Business Administration or related degree 
• Fifteen plus (15+) years of experience, including 5 years providing strategic and inclusive leadership of a team/organization continually demonstrating business, technical and leadership qualities 
• Experience with Truck, Air, Ocean, and Rail MX customs entries as well as post-entry adjustments, and Mexican Consulting (including IMMEX program) 
• Passion for entrepreneurship, innovation, and leadership 
• Authentic, open, and engaging leadership style that fosters collaboration, credibility, and accountability that can project manage to achieve milestones
• Skill analysing current procedures and then developing and executing new processes 
• Highly proficient in Microsoft Office and Customs Brokerage software with the ability to quickly learn new applications  
• Experience with advanced data analytics and Power BI preferred 
• Bilingual (fluent in both Spanish & English) 
• Opportunity to work in a in office work environment with the expectation of regular travel (1 week per month) to Buckland’s Corporate Office, and satellite offices located in Canada, US, and Mexico. 
• Must be legally eligible to work for the Company at all times
• Valid Passport and ability and desire to occasionally travel to USA/Canada 

Want to apply? Get in touch today

Please visit www.Buckland.com to learn more about Buckland and the services we provide.  The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.