SB Operations - US/Mex Customer Service Rep - Weekend Shift

Who we are 

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.  

Buckland is looking for a US/Mexican Customs Service Representative

What you’ll be doing

This position is responsible for handling of the documentation preparation, monitoring and coordinating of customs release of freight for the import of commercial goods into United States and Mexico in accordance with the Customs Regulations. 

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization.
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You will be responsible for

• To provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation
• Preparation of customs and internal documents
• Completion of mid to high volume of entries
• Queries handled in a prompt, efficient and professional manner.
• Client servicing and reporting of any issues to Team Leader/Manager
• Work to be performed in conformance with the Buckland Quality System (BQS)
• Other duties or projects as assigned.
• Ability to travel between Canada and the USA to other offices.

What we need from you

• Secondary school diploma or equivalent office experience
• Strong attention to detail and ability to handle multiple tasks. 
• Strong team player with the ability to work independently.

What skills & experience you’ll bring to us

• Working knowledge of Microsoft Office, Windows, an asset

• 5 Years plus experience with Import/Exports at the Southern Border
• Above average and accurate keyboarding skills
• Valid Passport and ability and desire to occasionally travel to Canada.

Want to apply? Get in touch today

Please visit www.Buckland.com to learn more about Buckland and the services we provide.  The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.  This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process.  If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com