Casual Residence Worker, Mental Health (ABI)

Coquitlam, BC, Canada Req #60
Saturday, September 16, 2023
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.


This role will contribute to the establishment and operation of a Fraser Health-funded Assisted Living program for individuals who are living with an acquired brain injury and require support to live more independently in the community. The Mental Health Support Worker will build relationships and assist residents to transition into and live successfully in the residence, ensuring that residents’ physical, emotional, social, educational, and medical needs are met. They will work alongside other staff to assist residents with activities of daily living and the development of life skills.


Mornings (08:00 – 16:00)
Evenings (16:00 – 00:00)
Overnights (00:00 – 08:00)

Casual employees must be available for at least 21 shifts per month in which seven are overnight shifts. If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month in which five are overnight shifts (this is subject to employer or enrollment proof).

hese positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.


  • Assists residents with life skills, including establishing identification and bank accounts, schedule reminders, meal planning and food preparation, household management/cleaning, budget planning and money management), ensuring taxes are completed annually.
  • Assists residents with self management of physical and emotional health
  • Assists residents with activities of daily living
  • Administers and monitors client medications
  • Supervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbook
  • Other duties may be assigned


  • Diploma, preferably in behavioural sciences, social work, community social services or criminology or equivalent with one-year related work experience
  • Experience working with people with acquired brain injuries and/or substance use
  • Clear ability to respond well in crisis situations
  • Experience working in Assisted Living or other relevant residential setting
  • Experience working with individuals under the Adult Guardianship Act is considered a bonus
  • An understanding of providing service to people with different learning abilities
  • Demonstrated good working knowledge of the technical details important to the functioning of group residences
  • Demonstrated the ability to teach skills and work effectively with others
  • Knowledge of theory, principles, and practices in case planning, behaviour modification techniques, and psychosocial rehabilitative techniques
  • Excellent written and verbal communication skills in English

The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities through our accommodation process.

  • Ability to walk up and down stairs
  • Ability to operate a motor vehicle
  • Ability to move items weighing up to 50 pounds
  • Ability to perform First Aid, CPR, and Naloxone administration
  • Ability to remain in a stationary position for extended periods of time
  • Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)


  • Ability to successfully complete a Vulnerable Sector Criminal Records Check
  • Ability to successfully complete a character reference check
  • Ability to provide a record of work history
  • Current Emergency First Aid Certificate
  • Proof of COVID-19 vaccination
  • Evidence of compliance with the province’s immunization and tuberculosis control programs
  • Class 5 driver’s license
  • Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport residents


As Connective is a unionized environment, the starting wage is $25.05 plus 10.6% in lieu of statutory and vacation pay.


  • Committed Living Wage Employer
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • Access to On-Demand Pay to withdraw earned wages before payday
  • Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)



At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $25.05
  • Max Hiring Rate $28.75
Location on Google Maps
  • Coquitlam, BC, Canada