FT - Program Coordinator (Whitehorse)

Whitehorse, YT, Canada Req #10933
Friday, September 22, 2023
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.


This position will plan, develop, implement, and oversee the day-to-day operation of the Connective’s Program(s) as well as supervise the program staff.

Whitehorse, Yukon.


Unionized. Open to applicants of all genders.


37.5 hours per week; Thursday to Saturday, 0700 - 1930

This position requires the ability to work flexible hours based on operational needs.


  • Reports and is accountable to the Program Manager, Senior Manager or their designate
  • Supervises a team of staff, volunteers and oversees practicum placements
  • Facilitates the delivery of programs and initiatives to adults, and their families and loved ones, relating to effective intervention and community reintegration
  • Liaises with Connective Support Society staff to support the agency’s initiatives and to deliver person-centred services in keeping with our philosophy
  • Liaises with other community and government agencies in the area



  • Plans and develops the program/s in consultation with the Program Manager, Senior Manager or their designate. Plans and implements program activities and special events.
  • Formulates program/s policies and procedures and evaluates the program/s in consultation with the Program Manager, Senior Manager or their designate.
  • Oversees the day-to-day operation of the program/s by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met.
  • Provides direct support services as assigned by Program Manager, Senior Manager or their designate.
  • Supervises program/s staff by performing duties such as assigning work, providing feedback on performance, and conducting performance evaluations.
  • Participates in the recruitment and selection of program staff by performing duties such as screening applicants, participating on interview panels, and making hiring recommendations.
  • Schedules program staff in accordance to program staffing requirements.
  • Orients, determines the need for and provides training to program staff, volunteers and practicum students.
  • Monitors and authorizes program/s expenditures and maintains financial records in accordance with established procedures.
  • Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
  • Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events.
  • Maintains related records and statistics and produces reports as required.
  • Travels to other program sites as deemed necessary
  • On-Call availability as required
  • Performs other related duties as required.



  • Demonstrates initiative, independence and efficiency
  • Follows guidelines as outlined by the Connective Support Society Policies and Procedures
  • Transports self, staff, volunteers and others with a reliable vehicle throughout the areas including, remote locations and correctional facilities as needed
  • Works 40 hours per week with time apportioned through days, evenings and weekends as necessary to meet the program and client needs
  • Receives benefits and work within the conditions as outlined in the collective agreement and the personnel policies



  • A university Degree or diploma in a relevant branch of the Behavioural Sciences with an emphasis on Social Work, Sociology, and/or Psychology
  • Direct and extensive experience, a minimum of 3 years, in the delivery of supports and services in a correctional and/or community-based setting, and specifically relating to the criminal justice system or community social services sector
  • Ability to be comfortable interacting with persons who have been involved in the criminal justice system and/or are high risk/high needs/high profile individuals
  • Demonstrated competence in identifying, approaching and securing both short- and long-term funding from appropriate sources
  • knowledge of government and community justice services
  • A strong ability to work with persons in crisis and persons who are disconnected from their support network
  • experience recruiting, screening, training, deploying and supervising volunteers and practicum students
  • Experience in and comfort with public speaking
  • Knowledge of word processing
  • Excellent written, verbal, interviewing and assessment skills.
  • Experience with supporting individuals with developmental disabilities.
  • Experience with facilitating, creating and/or running programs.



  • Ability to successfully complete a Vulnerable Persons Criminal Records Check
  • Ability to successfully pass a reference check
  • Current Emergency First Aid Certificate
  • Valid driver’s license
  • Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
  • Covid-19 Vaccine



As Connective is a unionized environment, the starting wage is $33.75 per hour (plus 4.6% in lieu of statutory holiday pay for Part-Time employees, 10.2% in lieu of vacation pay and benefits for casual employees). The wage will increase with every 2,000 hours worked up to a maximum of $39.30 per hour (plus 4.6% in lieu of statutory holiday pay for Part-Time employees, 10.2% in lieu of vacation pay and benefits for casual employees).


Friday, September 29, 2023, by 1600


  • Committed Living Wage Employer
  • 2022 Canadian Nonprofit Employer of Choice Aware from NEOC
  • 2023 High-Performance Culture Award from SupportingLines
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • Access to On-Demand Pay to withdraw earned wages before payday
  • Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)



At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $33.75
  • Max Hiring Rate $39.30
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Location on Google Maps
  • Whitehorse, YT, Canada