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  • Markham, ON, Canada ● Req #2396
    Friday, February 23, 2024
    Summary: As Customer Experience Account Associate, you will be primarily responsible for completing administrative tasks required to assist the Executive Escalation teamwork and resolve cases. You will support the team in meeting their key performance metrics and SLAs with the goal of ensuring a positive customer experience for any customer who’s disputes lands with Executive Escalation Team. Responsibilities: Daily assist in the management of all Executive Escalation mailboxes including monito ... More
  • Markham, ON, Canada ● Req #2399
    Thursday, February 22, 2024
    Role: VP, Information Technology Status: Regular, Full Time Department: Information Technology Reports: CIO Location: Markham (Hybrid)Summary:Reporting directly to the CIO, the Vice President of IT will lead a team of 50-60 members. They will have overall responsibility for leading Enercare’s IT development and support team including developing technology strategies and priorities and administering all IT operations, development, budget, and staff of the department. In addition, will work closel ... More
  • Barrie, ON, Canada ● Req #2387
    Thursday, February 22, 2024
    Job Title: Plumber Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: As per the Collective Agreement File Number: 2387 Closing Date: March 1, 2024 Location: Barrie Hours of Work: Rotational 8:00am – 4:30pmResponsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics and repair work to company standards and in keeping ... More
  • Ontario, Canada ● Req #2383
    Wednesday, February 21, 2024
    Summary:   This customer-focused position is accountable for managing the sales channel of the Home Services organization and as part of a dynamic team reporting directly to the General Manager/Director. The candidate manages a team of Sales Consultants both internal/agents and ensures that each achieves their individual targets as a minimum.     The candidate has the ultimate responsibility for the achievement of overall sales revenue targets of the territory for which he/she is responsible. Th ... More
  • Rexdale, Etobicoke, ON, Canada ● Req #2388
    Tuesday, February 20, 2024
    Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Rexdale File Number: 2388 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Saturday – Tuesday, 8:00am to 6:00pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high c ... More
  • Toronto, ON, Canada ● Req #2394
    Tuesday, February 20, 2024
    Job Title: Plumber or Plumbing Apprentice (2 Vacancies) Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: As per the Collective Agreement File Number: 2394 Closing Date: February 28, 2024 Location: Regional (mainly but not limited to GTA Central and GTA East)  Hours of Work: Rotational   Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and e ... More
  • Markham, ON, Canada ● Req #2392
    Tuesday, February 20, 2024
     Job Title: Service Clerk – Full Time Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2392 Hours of Work: Friday – Tuesday, 2:30 p.m. to 10:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalati ... More
  • Markham, ON, Canada ● Req #2391
    Tuesday, February 20, 2024
    Job Title: Service Clerk – Full Time Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2391 Hours of Work: Thursday – Monday, 2:30 p.m. to 10:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalati ... More
  • Kanata, Ottawa, ON, Canada ● Req #2385
    Friday, February 16, 2024
    Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Kanata File Number: 2385 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Wednesday to Sunday 2pm to 10pm, Tuesday to Saturday 2pm to 10pm, Friday, Saturday, Sunday, Monday 8am to 6pm OR RotationalClosing Date: February 27, 2024 Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.  Respons ... More
  • Ottawa, ON, Canada ● Req #2386
    Friday, February 16, 2024
    Job Title: Journeyman MechanicReporting To: Field ManagerDepartment: Commercial ServicesLocation: OttawaFile Number:  2386Rate of Pay: Pay Rates as defined in the Collective AgreementHours: Monday to Friday, 8:00 a.m. to 4:30 p.m; also required on call rotation to include weekends and eveningsComplete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.Responsibilities: Accountable for the delivery of high customer se ... More
  • North York, ON, Canada ● Req #2390
    Friday, February 16, 2024
    Job Title: District Administration Clerk Reporting To: Manager, Administration Department: Commercial Services Location: High Meadow, ON File Number: 2390Rate of Pay: Range 2 as per Collective AgreementHours: 35 hours per week, Monday-Friday 8:00 a.m. to 4:00 p.m. Job Summary:  The primary focus of this role is to process all paper work while meeting our monthly deadlines. As well as issuing and updating service and sales appointments to the field and sales teams. Assisting in different areas as ... More
  • Barrie, ON, Canada ● Newmarket, ON, Canada ● Toronto, ON, Canada ● Req #2382
    Tuesday, February 13, 2024
    Summary:   The Field Manager is responsible for managing a team of field based technicians or installers and sub-contractors delivering high quality maintenance/repair/installs of HVAC appliances including Furnaces, Air Conditioning, Boilers, Water Heaters and other energy related products.  Within the business, the Field Manager has a specific responsibility for ensuring the delivery of the financial and operational targets allocated to him/her.  The Field Manager may also be required to undert ... More
  • Greater Toronto Area, ON, Canada ● Req #2378
    Wednesday, February 7, 2024
    Job Title: HVAC Technician  Reporting To: Field Manager Department: Home Services OperationsLocation: Willowdale File Number:  2378 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Monday – Friday, 2:00 p.m. – 10:00 p.m.   Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.   Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustai ... More
  • Markham, ON, Canada ● Req #2379
    Wednesday, February 7, 2024
    Job Title: Builder Clerk – FT Reporting To: Manager, Builder Delivery Group Department: Builder Support Location: Birchmount File Number: 2379 Rate of Pay: Range 2 as per the Collective Agreement Hours of work: 35 hours per week: Monday – Friday: 8:00 a.m. – 4:00 p.m.   The primary focus of this role will involve acting as a point of contact and support for Builder Reps including the coordination of order entry and delivery of Water Heater tanks, billing, scheduling service calls and handling ... More
  • Hamilton, ON, Canada ● Req #2381
    Monday, February 5, 2024
    Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Hamilton, ON File Number: 2381 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Thursday to Monday 2:00pm to 10:00pm, Friday to Tuesday 2:00pm to 10:00pm, Saturday to Wednesday 2:00pm to 10:00pmComplete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.Responsibilities: Accountable for the deliv ... More
  • Hamilton, ON, Canada ● Req #2380
    Monday, February 5, 2024
    Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Hamilton, ON File Number: 2380 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Thursday to Monday 2:00pm to 10:00pm, Friday to Tuesday 2:00pm to 10:00pm, Saturday to Wednesday 2:00pm to 10:00pmComplete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.Responsibilities: Accountable for the deliv ... More
  • Barrie, ON, Canada ● Req #889
    Friday, February 2, 2024
    Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services Operations Location: Barrie File Number:  889 Rate of Pay:   Pay Rates as defined in the Collective Agreement Hours:  Monday – Friday: 2:00 pm – 10 pm               OR Friday, Monday, Tuesday: 8:00 am – 4:30 pm and Saturday – Sunday: 8:00 am – 4:00 pm               OR Saturday – Sunday – 8:00 am – 4:00 pm and Monday, Tuesday, Wednesday: 8:00 am – 4:30 pm               OR Sunday – Thursday: 2:00 pm – 10:00 pm ... More
  • Markham, ON, Canada ● Req #2375
    Thursday, February 1, 2024
    Role: Internal Communications Specialist Status: Regular, Full Time (Maternity Cover) Department: Human Resources   Location: Hybrid - MarkhamSummary:Reporting to the Director of Internal Communications, you will build relationships with managers across Canada to develop engaging content across a variety of channels and audiences (internal and external), plan and deliver employee recognition events and conferences, and develop and evaluate communication strategies that align with our strategic d ... More
  • Whitby, ON, Canada ● Req #2321
    Wednesday, January 31, 2024
    Job Title: Builder Clerk – FT (6 Month Contract) Reporting To: Manager, Builder Delivery Group Department: Builder Support Location: Birchmount File Number: 2321 Rate of Pay: Range 2 as per the Collective Agreement Hours of work: 35 hours per week: Monday – Friday: 8:00 a.m. – 4:00 p.m.   The primary focus of this role will involve acting as a point of contact and support for Builder Reps including the coordination of order entry and delivery of Water Heater tanks, billing, scheduling service c ... More
  • Markham, ON, Canada ● Req #2366
    Wednesday, January 31, 2024
    Job Title: Service Clerk – Full Time Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2366 Hours of Work: Monday – Wednesday from 2:30 p.m. to 9:30 p.m., Saturday & Sunday from 7:30 a.m. to 2:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orde ... More
  • Markham, ON, Canada ● Req #2317
    Tuesday, January 30, 2024
    The Workforce Management Analyst works with 3rd party vendors and internal teams to improve workforce management effectiveness by, budgeting and forecasting customer interactions across various channels including voice, SMS and email interactions.Responsibilities: Act as workforce planning and workload distribution lead in support of various customer interaction and call types. Develop and maintain workload distribution forecasts and strategies to support customer contact channels across inboun ... More
  • Mississauga, ON, Canada ● Req #2360
    Wednesday, January 24, 2024
    Job Title: Plumber Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: As per the Collective Agreement File Number: 2360 Location: PBGTAW - Mississauga/Brampton Hours of Work: Tuesday – Saturday, 12:00pm – 8:00pm OR Friday – Monday, 10:00am – 8:00pm OR Friday – Monday, 8:00am – 6:00pm   Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and effic ... More
  • Markham, ON, Canada ● Req #2362
    Friday, January 19, 2024
    Job Title: Install Clerk - Part-Time (Temporary 10-months)Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2362 Hours of Work: 24 hours per week between Saturday / Sunday, 7:00am – 3:00pm or 9:00am – 5:00 pm, Monday – Friday, 2:00pm – 10:00 pm   The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including fina ... More
  • Markham, ON, Canada ● Req #2365
    Thursday, January 18, 2024
    Role: Senior Azure & Power BI Developer, Data Strategy and AnalyticsReports to: Senior Manager, Data Strategy & AnalyticsStatus: Full Time, Regular Division: Enercare Home and Commercial ServicesLocation: Markham (Hybrid) Reporting to Senior Manager, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. This is a great opportunity for an individual with a passion for using data to drive insigh ... More
  • Pickering, ON, Canada ● Req #2357
    Wednesday, January 17, 2024
    Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Pickering Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2357Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week.   Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department as needed ... More