Relationship Manager

Abbotsford, BC, Canada ● Virtual Req #248
Tuesday, February 6, 2024

Title: Relationship Manager
Ministry:  Global Aid Network (GAiN)
Location:  Abbotsford National Resource Center, BC or Remote

Reports to:  Director of Marketing, Communications and Development

Position type: Full Time, Permanent ( 40 hours /week)

Ministry Overview

Global Aid Network Canada (GAiN) is a worldwide humanitarian relief and development organization dedicated to relieving suffering, restoring dignity, and revealing hope to people living in some of the toughest places on earth.

Restoring Lives: 
GAiN’s passion is to ease the challenging living situations that people experience in everyday life in developing countries by providing them with the tools and resources they require.

Revealing Hope: 
GAiN aspires to not only bring tangible humanitarian aid to people living in difficult situations, but to also see them come to faith in Jesus Christ and share it with others. Employing a discipleship and church planting strategy in tandem following the gift of clean water, critical aid and sustainable development, GAiN seeks to embrace people with the love of God, to let them know they are of value and significance, and to restore their dignity.

GAiN Canada is the humanitarian partner of Power to Change (P2C). Power to Change helps people know Jesus and experience His power to change the world.


GAiN’s heart is to see major donors throughout Canada mobilized and engaged in Kingdom work. Reporting to GAiN’s Director of Marketing, Communications and Development who also oversees the Donor Advancement Team, the Relationship Manager helps GAiN realize its financial and donor relationship goals through the execution of donor engagement practices and achieving fund development priorities. The primary ways he/she will achieve these goals are by conducting face-to-face relationship fundraising and maintaining a personal donor caseload. This development position focuses on high-net-worth donors, major donors & family foundations who give in excess of $10,000+ annually. The current focus is on maintaining relationships with existing donors while acquiring new donors.

What You Will Achieve

The Relationship Manager is responsible for the following objectives:

A.   Relationship Management (75%)

  • Maintain an active portfolio of 100-125 donors (high net worth donors, major donors, family foundations, and corporations). Apply a donor-centric Relationship Manager model and be responsible for the full scope of activities related to building relationships with current and prospective donors and connecting them to ministry initiatives to maintain the donor’s involvement, interest and support. 
  • Identify and cultivate relationships with prospective major donors, through letters, proposals, telephone contact, personal 1 on 1 meetings, text and other forms of donor engagement i.e. events, social media , etc.
  • Strengthen relationships with existing GAiN donors by regularly engaging, asking, thanking, stewarding and reporting.
  • Adding value to donors' lives through encouragement, challenge, discipleship and prayer.
  • Present proposals to maximize successful closure for giving opportunities.
  • Work with Donor Fulfillment Administrator to ensure donors receive appropriate reports and relevant info.

B. CRM Management Responsibilities (15%)

  • Maintain quarterly revenue & opportunity stages and forecasts for each donor on caseload.
  • Ensure donor database integrity and foundational processes are maintained within the CRM in coordination with GAiN’s Donor Advancement Team and P2C Partner Care. 
  • Maintain accurate and up-to-date information on proposal submissions in relevant databases and filing systems.
  • Create notes, activities, tasks, etc. in the CRM for donors on caseload. 

C.  Special Events, Leader Visits & International Trips (10%)

  • Help manage various leader visits and major donor vision trips in collaboration with the core strategy project manager(s) and GAiN’s Donor Advancement team.
  • Represent GAiN at industry trade shows and special events.  
  • This role will require travelling across Canada

About You

  • You have a deep and growing personal relationship with Jesus Christ
  • You have a Bachelor’s degree in business or an equivalent related field.
  • You possess 5+ year’s experience in development with an emphasis on major gift donations within a non-profit organization.  
  • You have a successful career raising $300,000-500,000 per year from a portfolio of donors; comparable experience in corporate sales will be considered. 
  • You have experience working closely with family foundations and high net worth individuals. 
  • You are able to articulate effectively, credibly and passionately about the mission and story of an organization.
  • You are ok with cold calling and networking opportunities / events.
  • You possess strong skills in prioritization and time management, as well as the ability to work on several projects simultaneously
  • You have the ability to build rapport with different generations of donors from a variety of denominational backgrounds resulting in new revenue.
  • You have the willingness to work flexible hours as required. Some evenings, weekends and travel will be necessary.
  • You have a well-established Christian network (an asset).
  • You are willing and available to travel across Canada frequently and internationally a few times a year.  

Preferred Experience 

  • You have a minimum of 3-5 years working in a Relief and Development Ministry or other related ministry/industry experience.
  • You have experience working in a cross-cultural development setting.
  • You are experienced in relating skillfully and sensitively to the various Christian traditions and their communities and churches.
  • You show keen interest in and knowledge of the advancement of international humanitarian engagement. 
  • You are fluent in both English and French (an asset).

What We Offer Our Staff

  • Employer-paid extended health and dental benefits (if 25+ hours a week)
  • Health Care Spending Account  
  • Group RRSP contribution options with up to 3.5% matching after 1 year of employment
  • Access to our Employment Assistant Program (EAP) (if 25+ hours a week)
  • Paid vacation
  • Free registration for FamilyLife Weekend Getaway
  • Extra vacation week from Christmas to New Year
  • Weekly Chapel services
  • Semi-annual Day of Prayer participation
  • Discounts at our Resource Centre

To view more career opportunities at Power to Change, please visit

The mission of Power to Change is to further the movements of Christian evangelism and discipleship. All Power to Change staff members and volunteers work collectively to further this overall religious mission. The successful candidate for this position must have a pre-existing belief and demonstration of lifestyle as outlined in the Power to Change Code of Conduct and Statement of Faith. The successful candidate must agree to, sign and, in all good conscience abide by the biblical principles outlined by these documents. It is a prerequisite of employment at Power to Change that any and all staff members and volunteers sign and abide by these documents throughout their course of involvement at Power to Change. For a copy of the Code of Conduct and Statement of Faith, please contact Human Resources.

Other details

  • Pay Type Salary
Location on Google Maps
  • Abbotsford, BC, Canada
  • Virtual