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Human Resources - Workforce Analyst (Mon-Fri Days)

616 Powell St, 616 Powell St, Vancouver, British Columbia, Canada Req #204
Friday, February 16, 2024

RainCity Housing wishes to acknowledge that we operate programs on the stolen, unceded, ancestral, traditional homelands of the kʷikʷəƛ̓əmq̓íc̓əy̓qiqéytqʼʷa:n̓ƛʼən̓sc̓əwaθən məsteyəxʷsəl̓ílwətaʔɬSEMYOMEshíshálhSḵwx̱wú7meshˈstɔːloʊ and Xʷməθkwəy̓əm Nations.

About Us – A home for every person 

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page . You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: 

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.


  • 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 
  • 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total 
  • Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching:
  • Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: 
  • Employer-paid benefits for regular Part-time and Full-time employees:
  • Core Gender Affirmation services
  • $1,000/year coverage for Massage
  • $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
  • Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

Position Summary

The role of the Workforce Analyst is to provide support to RainCity Housing’s strategic and operational goals by applying expert knowledge in HR practices, project management, process engineering and relief labour forces.  The Workforce Analyst supports Continuous Quality Improvement (CQI) activities by using these skills to advise on supportive housing practices and processes that support high quality operational decision making. 


The ideal candidate will be a self-starter that can anticipate and act on needs before they arise. They will be skilled at building relationships and effectively consulting with stakeholders to develop solutions to moderately complex organizational and people management issues. They will be able to make data meaningful and to drive evidence-based decision making. As we will be implementing new systems to support efficiency across the organization, they will be highly organized, with excellent ability to develop project requirements with stakeholder input, as well as having a strong ability to interpret, understand, and re-engineer business processes. Excellent knowledge of HR best-practices will be a key to success in this role.


Reporting to the VP of Human Resources & Labour Relations, the Workforce Analyst identifies key reporting requirements and develops data gathering and reporting mechanisms using financial, human resources and organizational data to achieve HR strategic and operational goals.  They provide project management and analyst support for all phases of assigned systems development and implementation projects.  


The Workforce Analyst works with Information Systems to develop key reporting requirements, automations, and software solutions to real-world business problems, specifically as they relate to the human resources department. Additionally, they work to understand the supply and demand of the relief labour force, thereby monitoring the labour costs of the organization and developing and recommending strategies to reduce labour costs.


Position Title:                        Workforce Analyst

Department:                          Human Resources

Closing Date:                        February 23, 2024.

Union:                                    Excluded

Salary:                                    $75,000 -$85,000 annually, depending on qualifications and experience

Term:                                      Indefinite

Start Date:                              As soon as possible.

Schedule:                               Monday-Friday, 8:30am-5:00pm. Includes some work                    from home.

Reports to:                             VP of Human Resources & Labour Relations

Working Conditions:            Corporate office environment as well as program specific environments on occasion

Position Accountabilities

  • Monitors salary expenditures on the relief workforce, including overtime; identifies and advises to program management and senior leadership where there is a financial risk of exceeding budget.  Recommends management strategies to mitigate financial risk.  
  • Performs analysis on the relief workforce to understand supply and demand. Makes strategic workforce recommendations to the Director, Human Resources.  
  • Gathers and analyzes process information on the relief worker life cycle, overseeing and improving workforce data systems, including those assigning scheduling blocks to relief and float staff, thereby reducing overtime and scheduling emergencies.  
  • Designs processes and data systems to support workflows, related to the relief worker life cycle, including recruitment, hiring, onboarding, probation, minimum hour requirements, benefits, labour relations, performance evaluation, health and wellness, training and professional development and internal job competitions.  
  • Interfaces with Information Systems to develop automations and other scalable solutions to business problems in HR.   
  • Supports the redesign, implementation or Continuous Quality Improvement (CQI) of programs through process engineering and workflow analysis, including related knowledge transfer and job aids, and identifying policy gaps.  
  • Supports CQI activities through HR information systems (re)design and data analysis.  
  • Provides significant project management and analyst support to coordinate and monitor projects and key deliverables  
  • Recommends and implements process improvements affecting multiple teams, technologies, systems or business areas to increase efficiency  
  • Promotes knowledge sharing through the organization’s operational business processes and systems by, among others, strengthening links between knowledge sharing and the information systems  
  • Works with stakeholders to create consistent processes across programs that ensure staff have easy access to the right information at the right time and in the right place  
  • Provides guidance for the definition and adoption of new guidelines, policies, processes, procedures and metrics  
  • Ensures maintenance of documentation for systems, processes, procedures and infrastructure configuration  
  • Serves on a variety of RainCity Housing departmental committees, task groups, internal working teams and corporate projects  
  • Establishes and maintains effective working relationships with all levels of RainCity Housing management, employees, clients and the public  
  • Performs other related projects or duties as assigned 



  • Bachelor’s degree in human resources, Computer Science or related field  
  • Experience with HRIS Software, such as DayForce  
  • A minimum of five years of recent and related work experience  
  • An equivalent combination of education, training and experience will be considered  
  • Experience in a non-profit, unionized organization preferred  
  • Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction 


Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.


RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space

We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities

In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to

If you're having any difficulty creating an account or submitting your resume: 
please email for assistance.

Do you want to improve your chances of joining RainCity? 
Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application?
 Connect with our partners for assistance:




We are a Union

RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.

Other details

  • Job Family Human Resources & Labour Relations
  • Pay Type Hourly
Location on Google Maps
  • 616 Powell St, 616 Powell St, Vancouver, British Columbia, Canada