Order Desk

10403 172 St NW, Edmonton, AB T5S 1G4, Canada Req #1182
Tuesday, April 2, 2024

RMC Group of Companies is family owned and has been supplying concrete and related services since 1994.  RMC Group of Companies has been evolving and growing since 1994.  We are committed to staying at the forefront of concrete technology and ensuring the highest quality product.  RMC Group of companies offers competitive wages and a benefits package that includes Medical Insurance, Dental Insurance, Personal and Dependent Life Insurance, Short and Long-Term Disability Insurance, RRSP contributions, Employee Assistance Programs, Corporate Gym Membership Discounts, and many other perks!  Come be a part of our growing team!

Order Desk Representative  
RMC Group of Companies

RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada’s largest independent concrete providers.  At RMC Group of Companies Ltd., our most valuable asset is our people, so each team member is part of our family, and every employee plays a vital role within the organization. Help build your local community, from downtown high-rise towers to your neighbours’ driveways. Come be a part of our growing team and build a better future with us!


We are currently looking for a responsible and dependable Order Desk Representative to work at our head office in Edmonton, AB. This position is primarily responsible for taking customer orders and providing excellent customer service & product knowledge. If this sounds like you, hit that apply button!


This is a full time permanent role.

Wage range: 20-23/hour based on experience.


What we offer:

  • Competitive wages and vacation time
  • Mental Health and Wellness Programs (EFAP)
  • Employee perks and discounts
  • Employee referral bonus
  • Opportunities for training and professional development



  • Take down customer information to process order
  • Input data into system
  • Inform customer of prices and products
  • Ensure payment information is accurate and collect payment
  • Process orders, send invoicing, and distribute receipts
  • Coordinate between customers, dispatcher and sales team
  • Take direct telephone calls from customers
  • Follow up on orders


  • High school degree or equivalent
  • College or University diploma or degree (preferred)
  • 1+ year’s experience in customer service, order taking, or similar environment
  • Strong interpersonal skills and attention to detail

Hours of work:


  • Monday through Friday from 9:00am - 5:00pm with a Saturday rotation.

RMC Group of Companies wants all their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.


RMC Group of Companies is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, disability, sex, sexual orientation, family status, physical or mental disability or national origin.

Other details

  • Job Family RMC Group Head Office
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School
Location on Google Maps
  • 10403 172 St NW, Edmonton, AB T5S 1G4, Canada