Client Service Representative - Special Functions

When the most frequent assessment of your organization is ‘that’s really cool’, you know you’re in the right business. Our ‘really cool’ organization currently has a unique and exciting opportunity for just the right individual. Does giving exceptional customer service that makes people say “I definitely want to work with this group again!” truly excite you? Do you love creating wonderful experiences for your clients? If this sounds a lot like you, this might just be your dream job. Science North boasts some of the most unique and sought-after event venues in the city and we are currently looking to fill the role of Client Service Representative – Special  Functions to ensure those events run smoothly and our clients have an exceptional experience.

Position highlights:

• Respond to inquiries and meet with potential clients to show our venues, and sell them on the perfect spaces to make their event memorable
• Lead set up for events and functions, greet clients and ensure client needs are met
• Remain on-hand at events and exercise sound judgment to manage any unforeseen issues when required
• Liaise with internal and external contacts to coordinate successful execution of events
• Maintain inventory of Special Functions equipment and report any issues to management
• Support administrative initiatives such as surveys, promotional campaigns, and ongoing client correspondence
• Participate in sales discussions and work with the team to achieve departmental sales targets

We are looking for an outgoing and personable team player with excellent communication and logistics skills, superior judgment, and a belief that client satisfaction is paramount.  The successful candidate will have the ability to build and maintain client relationships, juggle multiple priorities, plan ahead and also calmly deal with urgencies. Fluency in French would be considered an asset. This opportunity is for part-time hours (estimate 20-25) for a one-year term at $18.00 per hour. Candidates must be available to work a flexible schedule including, but not limited to, weekdays, evenings, and weekends.

Apply online at http://sciencenorth.ca/careers. An early application represents your best opportunity for consideration. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science North’s selection process. We thank all interested candidates; only those selected for interviews will be contacted.

Science North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions, ways of knowing, and acknowledge their many contributions to innovations in Science, Technology, Engineering, and Mathematics, past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement, relationships and partnerships in order to advance truth and reconciliation, honour and reflect Indigenous ways of knowing, grow economic opportunities, and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around them.

Science North is a registered charity

Science North is an agency of the Government of Ontario