Product Manager

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

The Product Manager, Technology Payments, will be responsible for leading the development and execution of the product strategy. The incumbent will collaborate with cross-functional teams to define the product roadmap, drive product development, and ensure successful product launches. This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs and market trends.

Essential Functions

Product Strategy: Develop and articulate a clear product vision and strategy aligned with the company's overall goals. Conduct market research to identify opportunities and threats, and stay informed about industry trends.

Roadmap Planning: Create and manage the product roadmap, considering business priorities, user needs, and technical constraints. Prioritize features and enhancements based on customer feedback, market research, and business impact.

Product Development: Lead the product development process from concept to launch, ensuring timely delivery and high-quality outcomes. Define and communicate product requirements, specifications, and user stories. Cross-functional 

Collaboration: Work closely with engineering, design, marketing, sales, and other teams to ensure a cohesive and successful product development process. Foster effective communication and collaboration across departments.

Data Analysis: Utilize data and metrics to make informed decisions, track product performance, and identify areas for improvement. Implement A/B testing and other analytical methods to optimize product features.

Stakeholder Management: Communicate regularly with stakeholders, including executives, to provide updates on the product roadmap, key milestones, and performance metrics. Address feedback and concerns from internal and external stakeholders.

Team Leadership: Provide leadership and mentorship to junior Product Owners and Business Analysts and collaborate with cross-functional teams to create a positive and productive work environment.

Skills and Abilities Required

• A Bachelor’s degree is required, with additional education, certifications, and skills are desired. 
• Minimum of 8 years’ experience in product management/ownership, business strategy/development, or a senior business analyst role. Experience within Food Service, QSR, Payments or FinTech industries a plus
• Strong technical background with an ability to cultivate and build collaborative working relationships with a broad range of cross-functional stakeholders and development teams
• Strong influential communication skills (verbal, written and presentation), with the ability to exert influence and meet commitments in a highly matrixed organization
• Experience with Agile development and a strong sense of Agile Methodologies (Agile Scrum Certification required) with experience in industry-standard application lifecycle management tools such as Azure DevOps, Jira and Confluence 
• Ability to liaise with disparate stakeholder groups and align them toward common goals and outcomes. Ability to anticipate risks and devise solutions in the moment. Comfort with ambiguity, frequent change, or unpredictability.
• Market research skills, including a curiosity for new technology products and trends, and the ability to explain their business value and impact. 

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V