Coordinator, Community Outreach & Education

Position Details:

Current Rate of Pay: Min = $35.96/hr, Max = $41.68/hr

Employment type: Temporary Contract

Duration of employment: 12 Months

Hours of work: 35 hrs/week

Work location: Head Office

Division: Education & Training

Business unit: Sustainable Communities (Sustainable Neighbourhoods Action Program) 

Travel: 20%

Remote Work: Hybrid

About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter in one PDF or Word file prior to midnight on September 21, 2023.

How you will contribute as part of the TRCA team:

The Coordinator, Community Outreach & Education is responsible for supporting the development, and coordination of assigned education, training and/or community-based programs, including liaising with internal and external stakeholders to effectively advance TRCA’s strategic goals.

Major Responsibilities:

• Coordination of activities related to outreach, education, training and community engagement:
• Supports the coordination and logistics for training and the delivery of education and community engagement programs and events.
• Organizes the logistics, communications, and plans for the execution of training, education and community engagement programs, projects and events.
• Designs, develops and delivers a variety of innovative events and programs to engage diverse audiences in employment opportunities, sustainability initiatives, retrofit actions, community co-design, and community capacity building and connections.
• Delivers workshops, programs, training and/or other types of educational activities in various forms, including community, school, business and other stakeholder forums.
• Monitors, reports and tracks metrics related to event and program deliverables, while undertaking research into industry best practices.
• Supports the coordination of requests for comments on draft content and the preparation of project correspondence including agreements, audits, briefings, reports, receives, reviews and incorporates technical comments into relevant documents.
• Meets with internal and external stakeholders as required to support the execution of education and training and community outreach programs and events.
• Coordinates events working in conjunction with Marketing, Communications & Events as required.
• Designs and deliver tailored marketing and promotion including letters, flyers, signage, website, and social media content.
• Supports financial tracking and reporting as well as sustainability of metrics.
• Provides training to TRCA and external staff as required.
• Manages equipment/supply inventories and promotional and program materials, replaces, repairs or purchases equipment for programs.
• Supports development of SNAP Action Plans and implementation projects.
• Delivers home consultations and customized demonstrations to homeowners on targeted home retrofits, building trusted relationships with homeowners and motivating action.
• Coordinates implementation of neighbourhood projects and programs including but not limited to residential retrofit (indoor and outdoor) programs, multi-unit residential property retrofit programs, park and streetscape renewal, resident behaviour change and community animation.

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• Post-secondary diploma or degree in Environmental Studies, Social Studies, Climate, Water Resources, Planning or a related field
• Valid Class G2 Driver’s License

Experience

• 2+ years of experience providing program coordinator or administration
• Experience working in interdisciplinary teams and in an urban sustainability context

Knowledge/Skill/Ability - Competencies

• Working knowledge and understanding of urban sustainability in a retrofit context.
• General knowledge of environmental benefits of tree planting, energy and water conservation and lot level stormwater management.
• Able to comprehend written documentation and procedural guidelines; skilled in writing clear correspondence (concise, logical, grammatically correct).
• Strong written and verbal communication skills to communicate project status for various audiences.
• Ability to engage with partners and the public and communicate effectively with tact and courtesy.
• Understanding and application of basic mathematical functions (e.g., adding, subtracting, measuring, money computation).
• Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines.
• Demonstrates responsiveness to internal and external customer requests and needs.
• Demonstrated ability to proactively identify problems in a timely manner, seeking the appropriate level of support to solve issues.
• Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint.

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

• Makes a positive difference in the communities we serve.
• Fosters high performance and collaborative teams.
• Provides continuous learning and development opportunities.
• Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
• Pregnancy & Parental Leave Top-Up Program.
• Provides unique TRCA Perks.
• Provides flexible work arrangements.
• Offers potential for career growth and advancement.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.