Transfer Coordinator Registered Veterinary Technician - Toronto Animal Health Partners

Embark on a Rewarding Career as a Transfer Coordinator Registered Veterinary Technician at Toronto Animal Health Partners! 

Are you a skilled and compassionate Registered Veterinary Technician (RVT) with a passion for coordinating seamless transitions in pet care? Look no further! Toronto Animal Health Partners is a leading institution dedicated to providing outstanding veterinary services, and we are actively seeking an experienced RVT to join our team as a Transfer Coordinator. 

Transfer Coordinator Responsibilities: 

• Transfer Coordination: Handle transfer calls from other veterinary clinics, ensuring the collection of all necessary information before accepting pets into our hospital. 
• Information Gathering: Collect comprehensive details about the pet from referring clinics, including medical records, lab work, and any relevant information. 
• Availability Checking: Liaise with various hospital departments to check availability for transferred cases and coordinate accordingly. 
• Client Communication: In addition to transfer coordination, the Transfer Coordinator will play a crucial role in client communication, ensuring: 

• • Be aware of which patients are primary ICU patients. 
  • Send brief text updates to the owners in the morning before 9:30 am after discussion with Critical Care clinician on content of update. 
  • Track patients discharged from the ICU and do a follow-up call within 24-48 hours. 
  • Monitor our Ezyvet memos for requests and calls from owners; discuss each with on-duty CC vet and handle as many of them as possible. 
  • Send daily case updates for in-patients to rDVMs automatically the following day. 
  • Prepare, track, and send sympathy cards for pets who died in the ICU. 
  • Send photos to CC clients daily. 

• Future task: For special procedures requiring consent, submit a consent form to the owner and get a signature (procedure and details in process with Rachel). 
• Patient Updates: Provide regular updates to clients on the status of their pets, including communication on their well-being and progress. 
• Documentation: Ensure all necessary information, including lab work, x-rays, and records, is collected before any confirmed or potential transfers. 
• Cardiology Department Support: Work in our Cardiology Department 1x a week, assisting with various tasks within the service. 

Qualifications: 

• Accreditation as a Registered Veterinary Technician (RVT). 
• Excellent communication skills and the ability to thrive in a collaborative environment. 
• Strong organizational skills with attention to detail. 
• Prior experience in surgery or cardiology departments is advantageous. 

Why Choose Us: 

• Friendly and supportive work environment. 
• Opportunities for professional development, mentorship, and career advancement. 
• Continuing education allowance and access to exclusive webinars and CE events. 
• Comprehensive benefits package, including RRSP, health, dental, and an Employee Assistance Program (EAP). 
• Paid sick days and uniform allowance. 
• The privilege to contribute meaningfully to the lives of animals through your expertise. 

Job Types:  Full-time 

Salary: From $26-$27 per hour depending on experience 

If you are an RVT ready to take on a crucial role in coordinating transfers and contributing to the well-being of pets, we invite you to apply.  

🌐 https://www.animalhealthpartners.com/careers/  

Embark on a journey where your expertise shapes the seamless transfer of pet care at Animal Health Partners! Your role as a valued member of our team begins today!