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Blainville, QC, Canada ● Req #1254Thursday, May 16, 2024YOUR CHALLENGES Coach and lead the customer service team to achieve operational objectives. YOUR RESPONSIBILITIES Supervise and evaluate the activities of the customer service team; Offer feedback on the team’s performance regularly; Develop the strategy and monitor the performance of customer service daily; Help the customer service team members if needed. YOUR SPECIFIC MEASURES OF SUCCESS – EXPECTED OUTCOMES Service level; Average processing time; Average response time; CSAT; ...Read more about Supervisor, customer contact center - Monday to Friday 8am-5pmMore
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Burnaby, BC, Canada ● Req #1253Wednesday, May 8, 2024We are looking for a results-oriented and customer focused Business Development Manager for Vancouver. You need to reside in Burnaby or surrounding area.This is an individual contributor role. YOUR RESPONSIBILITES Implement business development strategies for a targeted territory; Analyze active and potential customers and set up an action plan specific to their needs; Increase market shared by offering our complete 360 degree solution; Strengthen the team’s commitment towards common g ...Read more about Sales Representative (experience in industrial sector)More
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Blainville, QC, Canada ● Req #1213Wednesday, May 8, 2024YOUR CHALLENGES Be the primary support for all departments working with operations and transactions related to the ERP system and specific software; Ensure smooth operations throughout the company and act as a resource person. YOUR RESPONSIBILITIES Act as super user support for all branch employees regarding logistics and operations; Provide punctual transactional support for the entire branch network; maintain an operational watch; Participate in problem-solving at the system’s procedu ...Read more about Operations Technician - Hybrid working model (Junior)More
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Blainville-Branch, 60 Gaston-Dumoulin, Blainville, QC, CAN ● Req #1249Tuesday, May 7, 2024YOUR CHALLENGE Responsible for activities related to operations and the smooth running of the distribution center. YOUR RESPONSIBILITIES Manage and control product arrival and localization; Organize and coordinate the movement of goods; Manage a team and contribute to employee development; Recruit employees and prepare integration plans; Create and maintain an efficient and safe work environment, in collaboration with all teams; Produce various productivity reports. Ensure constant comm ...Read more about Warehouse Supervisor – Daytime ScheduleMore
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YOUR CHALLENGES Support customers by offering valuable and accurate information while answering questions and handling complaints about products and services. YOUR RESPONSABILITIES Answer customer requests through various channels (phone, chat, email); Perform data entry and conduct research; Interact with customers to provide them with the information requested on products and services and process and resolve complaints; Answer customer requests quickly; Communicate with customers through v ...Read more about Customer Service AgentMore
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SPI Blainville, 60 Gaston Dumoulin, Blainville, QC, CAN ● Req #1242Friday, April 26, 2024YOUR CHALLENGESupport our clients in ensuring the compliance of their equipment. YOUR RESPONSIBILITIES Perform the inspection and maintenance of the specialized protection equipment (fall arrest, gas detection and respiratory protection). This could be done at customer site or at a fixed SAM workshop. In-shop Assess work to be done on customers’ equipment; Provide an estimate to the SAM coordinators via the system in place (CSD, ISM); Complete approved orders and applicable certificates ...Read more about Services TechnicianMore
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Burnaby, BC, Canada ● Req #1236Friday, April 19, 2024YOUR CHALLENGES Act as an OHS expert to provide customers with training and consulting services in health and safety to have a significant impact on the success of health and safety systems. YOUR RESPONSIBILITIES • Develop and update expertise;• Conduct safety audits and hazard assessments on customer sites that comply with OHS regulations and industry best practices;• Develop OHS documentation for customers, including audit reports, risk assessments, safe work procedures, OHS programs ...Read more about Safety Consultant - Must have one of these certifications : CSP or CRSPMore
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Toronto, ON, Canada ● Req #1231Thursday, April 11, 2024We are looking for a results-oriented and customer focused Business Development Manager for Southern Ontario Region. You need to reside in Southern Ontario.This is an individual contributor role. YOUR RESPONSIBILITES Implement business development strategies for a targeted territory; Analyze active and potential customers and set up an action plan specific to their needs; Increase market shared by offering our complete 360 degree solution; Strengthen the team’s commitment towards commo ...Read more about Business Development Manager (Territory: Southern Ontario Region)More
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We are looking for a results-oriented and customer focused Business Development for the following territories: Montreal - North Shore - Laurentians - Mauricie - Outaouais – Montérégie) You need to reside in Montreal Metropolitan Area. This is an individual contributor role. YOUR RESPONSIBILITES Implement business development strategies for a targeted territory; Analyze active and potential customers and set up an action plan specific to their needs; Increase market shared by offering our ...Read more about Business Development ManagerMore
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